Shipping policy
Processing Time All orders are carefully processed and dispatched within 2–5 business days. Orders placed on weekends or public holidays will begin processing the next business day. During peak periods or promotional events, processing may take slightly longer — we appreciate your patience.
Domestic Shipping (United States)
- Standard Shipping (5–8 business days): Free on all orders
- Expedited Shipping (2–3 business days): $12.99
- Overnight Shipping (1 business day): $24.99
International Shipping We ship to select international destinations. Delivery timeframes vary by location, typically 7–21 business days. Shipping rates are calculated at checkout based on destination and order weight.
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order ships, you'll receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking to update.
Luxury Packaging Every Serevani Glow order is thoughtfully packaged to ensure your products arrive in pristine condition. Fragile and delicate items are carefully wrapped to protect their integrity during transit.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at hiltongroupofllc45@gmail.com — we'll make it right.
Questions? We're here to help. Reach out at hiltongroupofllc45@gmail.com or visit our Contact Us page.